4.1.2.2 Office Coffee Service (OCS)

While 64% of the vending industry is made up of hot drinks/coffee machines, OCS is a specific part of this segment and involves a hot drink table-top operation in the office environment, maintained and supplied with ingredients by the operator. OCS machines (for examples see Figure 3), however, are filled by the company where the machines are located, and these systems do not usually have coin/payment systems as a 'free' and quality coffee provision in the office is more and more seen as a necessity for workers and a service provided by companies for their employees.